Privacy Policy

This Privacy Policy describes how Bolanian Travel Agency we collects, uses, and discloses your personal information when you use our website ([Your Website URL]) (the “Site”) or our travel agency services.

Information We Collect:

We collect several types of information from and about users of our Site and travel services:

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, passport information, dietary restrictions, and emergency contact details.

Travel Information: This includes details about your travel plans, such as destinations, flight information, hotel reservations, and activity bookings.

Payment Information: We may collect your credit card or debit card information when you process a payment for travel services.

Usage Data: We may collect information about your activity on our Site, such as the pages you visit, the links you click, and your search queries. This information may be collected using cookies and other tracking technologies.

How We Use Your Information:

We use your information to provide you with our travel agency services, including:

Processing your travel bookings and reservations

Sending you travel confirmations and updates

Providing you with customer support

Personalizing your experience on our Site

Sending you marketing communications (with your consent)

Complying with legal and regulatory requirements

Sharing Your Information:

We may share your information with third-party vendors who provide services necessary to fulfill your travel arrangements, such as airlines, hotels, tour operators, and payment processors. We will only share the information necessary for them to provide their services.

We may also share your information with third-party service providers who help us operate our website and business, such as marketing and analytics providers. These providers are obligated to keep your information confidential.

We may disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend the rights or property of us or our customers.

Your Choices:

You have choices regarding your information:

Access and Update: You can request access to your personal information or request that we update it.

Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

Cookies: You can control cookies through your web browser settings. Disabling cookies may limit your ability to use certain features of our Site.

Data Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure.